Alaska Communications Drives 193% SmartBiz Adoption and Wins Competitive Multi-Dwelling Opportunity With SmartMDU on Calix One
SAN JOSE, Calif.--( BUSINESS WIRE)-- Calix, Inc. (NYSE: CALX) announced today that Alaska Communications Systems (ACS) is extending their investment in the Calix One™ platform, adopting SmartMDU™ to broaden their SmartLife™ managed services portfolio. This builds on their success serving residential ( SmartHome™) and small business ( SmartBiz™) subscribers. With these managed services on Calix One, ACS is transforming operations to accelerate the delivery of differentiated experiences—enabling their team to compete and win across multiple markets.
"Our Calix SmartBiz success gave us the foundation to simplify delivery and drive adoption at scale, and extend that approach into SmartMDU as new opportunities came into focus," said Cindy Christopher, senior director of sales at ACS.
Building on a strong partnership with Calix, ACS continues to drive rapid growth by:
Cindy Christopher, senior director of sales at Alaska Communications Systems, said: “We realized early that offering connectivity alone wasn’t enough to compete—we needed a more compelling, experience-driven approach for our subscribers. With Calix, we deliver SmartBiz as a Wi-Fi solution that gives our small business subscribers secure, reliable connectivity with simple, self-service control so they can focus on running their businesses while we handle complexity behind the scenes. That success gave us the foundation to simplify delivery and drive adoption at scale, and extend that approach into SmartMDU as new opportunities came into focus.”
John Durocher, chief operating officer at Calix, said: “In today’s broadband market, subscriber expectations are moving fast. Providers need more than new services; they need a strategy for turning demand into repeatable execution across offer design, activation, support, and ongoing engagement. The Calix One platform gives teams a single operating foundation to standardize how managed services are launched, delivered, and scaled, reducing complexity while improving speed and consistency. Alaska Communications is demonstrating how this approach enables providers to quickly and cost-effectively enter, serve, and support residential, business, and MDU markets—and turn them into sustained growth.”
Learn how SmartMDU enables providers to optimize service delivery and turn MDU opportunities into repeatable growth.
About Calix
Calix, Inc. (NYSE: CALX) is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences—so they can compete and win in the markets and communities they serve.
Through the AI-native Calix One platform, service providers can securely and privately activate agentic AI alongside their human teams to acquire new subscribers, grow existing subscriber revenue, and build loyalty across residential, business, municipal, and MDU markets. More than 1,200 customers of all sizes leverage the Calix One platform, which has evolved over 15 years at an investment of more than $2 billion.
Calix innovation cycles are underpinned by a strong financial balance sheet and a people-first culture that routinely earns broad industry recognition—winning 81 culture and innovation awards since 2025 alone, as well as Fortune’s 100 Best Companies to Work For® in 2026.
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