KEYCORP REPORTS THIRD QUARTER 2025 NET INCOME OF $454 MILLION, OR $.41 PER DILUTED COMMON SHARE
Revenue of $1.9 billion, up 17% year-over-year adjusted for last year's securities portfolio repositioning (a); Positive operating leverage on both a total and adjusted fee (a) basis year-over-year
Net interest income increased 4% quarter-over-quarter, and net interest margin of 2.75% increased 9 bps
Average deposits increased 2% quarter-over-quarter, while total deposit costs declined by 2 bps to 1.97%
Nonperforming assets decreased 6% sequentially; Net charge-offs remained stable at 42 bps
CLEVELAND, Oct. 16, 2025 /PRNewswire/ -- KeyCorp (NYSE: KEY) today announced net income from continuing operations attributable to Key common shareholders of $454 million, or $.41 per diluted common share, or adjusted net income of $450 million, or $.41 per diluted common share (a), for the third quarter of 2025. The third quarter of 2025 included a $4 million after-tax benefit related to the updated FDIC special assessment (b ). For the second quarter of 2025, net income from continuing operations attributable to Key common shareholders was $387 million, or $.35 per diluted common share. For the third quarter of 2024, KeyCorp reported a net loss from continuing operations attributable to Key common shareholders of $(447) million, or $(.47) per diluted common share, or adjusted net income of $285 million, or $.30 per diluted common share (a). Included in the third quarter of 2024 are after-tax charges of $(737) million, or $(.77) per diluted common share, related to the loss on the sale of securities (b) and a $5 million after-tax benefit related to the updated FDIC special assessment (b).
Comments from Chairman and CEO, Chris Gorman
"Our third quarter results demonstrate continued strong momentum. Adjusted revenue (a) was up 17% year-over-year, and we generated more than 1,000 basis points of operating leverage again this quarter. Revenue growth was driven by our clearly defined net interest income tailwinds and adjusted noninterest income (a) growth of 8%, which continues to grow faster than expenses. At the same time, we continue to make meaningful investments in front line bankers and technology that will drive future growth. Tangible book value per share grew 4% sequentially and 14% year-over-year.
We continue to deliver best-in-class services to our clients while concurrently managing risk. Credit quality continues to trend in a positive direction as both nonperforming assets and criticized loans declined, and net charge-offs remained within our full year guidance range of 40 to 45 basis points.
Business momentum with clients and prospects continues to build. Client deposits grew 2% quarter-over-quarter, and relationship households continue to grow at an annualized rate of 2%. Assets under management reached a record $68 billion, up 11% year-over-year. Investment banking and debt placement fees recorded the second best year-to-date performance in our history. Investment banking pipelines grew from already elevated levels, including M&A pipelines which are up materially. We raised a robust $50 billion of capital on behalf of our clients during the third quarter while retaining only 15% on our balance sheet.
We are on track to deliver record revenue in 2025. As I look ahead, I remain confident that we will continue to deliver outsized EPS growth. We will do so through continued active management of both our business and our balance sheet. As a result, I am highly confident we will reach a 15% or better return on tangible common equity within the next few years."
(a) The table entitled "GAAP to Non-GAAP Reconciliations" in the attached financial supplement presents the computations of certain financial measures related to "adjusted revenue", "adjusted noninterest income", "adjusted noninterest expense", "adjusted net income", and "adjusted earnings per share". The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.
(b) See table on page 25 for more information on Selected Items Impact on Earnings.
Selected Financial Highlights
Dollars in millions, except per share data
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Income (loss) from continuing operations attributable to Key common shareholders
$ 454
$ 387
$ (447)
17.3 %
N/M
Income (loss) from continuing operations attributable to Key common shareholders per
common share — assuming dilution
.41
.35
(.47)
17.1
N/M
Book value at period end
15.86
15.32
14.53
3.5
9.2 %
Return on average tangible common equity from continuing operations (a)
12.51 %
11.09 %
(16.98) %
142 bps
N/M
Return on average total assets from continuing operations
1.04
.91
(.87)
13
N/M
Common Equity Tier 1 ratio (b)
11.8
11.7
10.8
10
100 bps
Net interest margin (TE) from continuing operations
2.75
2.66
2.17
9
58
(a)
The table entitled "GAAP to Non-GAAP Reconciliations" in the attached financial supplement presents the computations of certain financial measures related to "tangible common equity." The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.
(b)
September 30, 2025 ratio is estimated.
TE = Taxable Equivalent, N/M = Not Meaningful
INCOME STATEMENT HIGHLIGHTS
Revenue
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Net interest income (TE)
$ 1,193
$ 1,150
$ 964
3.7 %
23.8 %
Noninterest income
702
690
(269)
1.7
N/M
Total revenue (TE)
$ 1,895
$ 1,840
$ 695
3.0 %
172.7 %
TE = Taxable Equivalent
Taxable-equivalent net interest income was $1.19 billion for the third quarter of 2025 and the net interest margin was 2.75%. Compared to the third quarter of 2024, net interest income increased by $229 million, and the net interest margin increased by 58 basis points. These increases primarily reflect lower deposit costs, the reinvestment of proceeds from maturing low-yielding investment securities, fixed-rate loans and swaps repricing into higher-yielding investments, and the repositioning of the available-for-sale portfolio during the third and fourth quarters of 2024. Additionally, the balance sheet composition shifted to reflect a more favorable mix of higher-yielding commercial and industrial loans, and an improved funding mix as lower-cost deposits increased while wholesale borrowings declined. These benefits were partially offset by the impact of lower interest rates on variable-rate earning assets.
Compared to the second quarter of 2025, taxable-equivalent net interest income increased by $43 million, and the net interest margin increased by 9 basis points. These increases were driven by an improved funding mix as low-cost core deposits increased while wholesale borrowings declined, the redeployment of maturing low-yielding investments and swaps into higher-yielding investments, and growth in commercial and industrial loans. Net interest income also benefited from one additional day in the third quarter of 2025 compared to the second quarter of 2025.
Noninterest Income
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Trust and investment services income
$ 150
$ 146
$ 140
2.7 %
7.1 %
Investment banking and debt placement fees
184
178
171
3.4
7.6
Cards and payments income
86
85
84
1.2
2.4
Service charges on deposit accounts
75
73
67
2.7
11.9
Corporate services income
72
76
69
(5.3)
4.3
Commercial mortgage servicing fees
73
70
73
4.3
—
Corporate-owned life insurance income
35
32
36
9.4
(2.8)
Consumer mortgage income
14
15
12
(6.7)
16.7
Operating lease income and other leasing gains
11
14
16
(21.4)
(31.3)
Other income
8
1
(2)
N/M
N/M
Net securities gains (losses)
(6)
—
(935)
N/M
99.4
Total noninterest income
$ 702
$ 690
$ (269)
1.7 %
361.0 %
N/M = Not Meaningful
Compared to the third quarter of 2024, noninterest income increased by $971 million. The increase was primarily driven by the impact of a $918 million loss on the sale of securities as part of the strategic repositioning of the portfolio in the third quarter of 2024. Additional drivers include a $13 million increase in investment banking and debt placement fees reflecting higher debt and equity issuance activity, and a $10 million increase in trust and investment services income. The increase was partly offset by a $5 million decrease in operating lease income and other leasing gains.
Compared to the second quarter of 2025, noninterest income increased by $12 million. The increase was driven by continued momentum across our priority fee based businesses which included a $6 million increase in investment banking and debt placement fees, a $4 million increase in trust and investment services income, and a $3 million increase in commercial mortgage servicing fees. The increase was partly offset by a $4 million decrease in corporate services income and a $3 million decrease in operating lease income.
Noninterest Expense
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Personnel expense
$ 742
$ 705
$ 670
5.2 %
10.7 %
Net occupancy
65
69
66
(5.8)
(1.5)
Computer processing
105
107
104
(1.9)
1.0
Business services and professional fees
44
48
41
(8.3)
7.3
Equipment
20
21
20
(4.8)
—
Operating lease expense
9
10
14
(10.0)
(35.7)
Marketing
22
24
21
(8.3)
4.8
Other expense
170
170
158
—
7.6
Total noninterest expense
$ 1,177
$ 1,154
$ 1,094
2.0 %
7.4 %
Compared to the third quarter of 2024, noninterest expense increased by $83 million. The increase was predominantly driven by a $72 million increase in personnel expense primarily related to incentive compensation associated with noninterest income growth, and continued investments in people. Business services and professional fees, as well as computer processing expenses increased primarily due to technology-related investments. These were partially offset by a $5 million decrease in operating lease expense.
Compared to the second quarter of 2025, noninterest expense increased by $23 million. The increase was primarily driven by a $37 million increase in personnel expense primarily related to incentive compensation associated with noninterest income growth, and continued investments in people. This was partially offset by a $14 million decrease in non-personnel expenses primarily due to lower net occupancy and business services and professional fees, as well as a $5 million benefit associated with the updated FDIC special assessment.
BALANCE SHEET HIGHLIGHTS
Average Loans
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Commercial and industrial (a)
$ 56,571
$ 55,604
$ 53,121
1.7 %
6.5 %
Other commercial loans
18,826
18,708
19,929
0.6
(5.5)
Total consumer loans
30,830
31,403
33,194
(1.8)
(7.1)
Total loans
$ 106,227
$ 105,715
$ 106,244
0.5 %
0.0 %
(a)
Commercial and industrial average loan balances include $214 million, $218 million, and $215 million of assets from commercial credit cards at September 30, 2025, June 30, 2025, and September 30, 2024, respectively.
Average loans were $106.2 billion for the third quarter of 2025, a decrease of $17 million compared to the third quarter of 2024. Average commercial loans increased by $2.3 billion, primarily driven by an increase in commercial and industrial loans. Average consumer loans declined by $2.4 billion, reflective of broad-based declines across consumer loan categories.
Compared to the second quarter of 2025, average loans increased by $512 million. Average commercial loans increased $1.1 billion, primarily driven by an increase in commercial and industrial loans. Average consumer loans declined by $573 million, reflective of the intentional run-off of low-yielding loans.
Average Deposits
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Non-time deposits
$ 135,135
$ 131,845
$ 129,901
2.5 %
4.0 %
Time deposits
15,239
15,601
17,870
(2.3)
(14.7)
Total deposits
$ 150,374
$ 147,446
$ 147,771
2.0 %
1.8 %
Cost of total deposits
1.97 %
1.99 %
2.39 %
(2) bps
(42) bps
Average deposits totaled $150.4 billion for the third quarter of 2025, an increase of $2.6 billion compared to the year-ago quarter, reflecting growth in consumer deposits.
Compared to the second quarter of 2025, average deposits increased by $2.9 billion, driven by higher commercial client balances. The rate paid on interest-bearing deposits declined by 1 basis point, and the overall cost of deposits declined by 2 basis points to 1.97%.
ASSET QUALITY
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Net loan charge-offs
$ 114
$ 102
$ 154
11.8 %
(26.0) %
Net loan charge-offs to average total loans
.42 %
.39 %
.58 %
N/A
N/A
Nonperforming loans at period end
$ 658
$ 696
$ 728
(5.5)
(9.6)
Nonperforming assets at period end
668
707
741
(5.5)
(9.9)
Allowance for loan and lease losses
1,444
1,446
1,494
(0.1)
(3.3)
Allowance for credit losses
1,736
1,743
1,774
(0.4)
(2.1)
Provision for credit losses
107
138
95
(22.5)
12.6
Allowance for loan and lease losses to nonperforming loans
219 %
208 %
205 %
N/A
N/A
Allowance for credit losses to nonperforming loans
264
250
244
N/A
N/A
N/A = Not Applicable
Key's provision for credit losses for the third quarter of 2025 was $107 million, compared to $95 million in the third quarter of 2024 and $138 million in the second quarter of 2025. A reserve release of $7 million during the third quarter of 2025 reflected a relatively stable macroeconomic outlook and consistent loan portfolio performance.
Net loan charge-offs for the third quarter of 2025 totaled $113.54856356 million, or 0.42% of average total loans. These results compare to $154 million, or 0.58%, for the third quarter of 2024 and $102 million, or 0.39%, for the second quarter of 2025. Key's allowance for credit losses was $1.7 billion, or 1.64% of total period-end loans at September 30, 2025, compared to 1.68% at September 30, 2024, and 1.64% at June 30, 2025.
At September 30, 2025, Key's nonperforming loans totaled $658 million, which represented 0.62% of period-end portfolio loans. These results compare to 0.69% at September 30, 2024, and 0.65% at June 30, 2025. Nonperforming assets at September 30, 2025, totaled $668 million, and represented 0.63% of period-end portfolio loans and OREO and other nonperforming assets. These results compare to 0.70% at September 30, 2024, and 0.66% at June 30, 2025.
CAPITAL
Key's estimated risk-based capital ratios, included in the following table, continued to exceed all "well-capitalized" regulatory benchmarks at September 30, 2025.
Capital Ratios
9/30/2025
6/30/2025
9/30/2024
Common Equity Tier 1 (a)
11.8 %
11.7 %
10.8 %
Tier 1 risk-based capital (a)
13.5
13.4
12.6
Total risk-based capital (a)
15.8
15.7
15.1
Tangible common equity to tangible assets (b)
8.1
7.8
6.2
Leverage (a)
10.4
10.3
9.2
(a)
September 30, 2025 ratio is estimated. As of January 1, 2025, the CECL optional transition provision had been fully phased-in. Amounts prior to January 1, 2025, reflect Key's election to adopt the CECL optional transition provision.
(b)
The table entitled "GAAP to Non-GAAP Reconciliations" in the attached financial supplement presents the computations of certain financial measures related to "tangible common equity." The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.
Key's regulatory capital position remained strong in the third quarter of 2025. As shown in the preceding table, at September 30, 2025, Key's estimated Common Equity Tier 1 and Tier 1 risk-based capital ratios stood at 11.8% and 13.5%, respectively.
Summary of Changes in Common Shares Outstanding
In thousands
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Shares outstanding at beginning of period
1,112,453
1,111,986
943,200
— %
17.9 %
Shares issued under employee compensation plans (net of cancellations and
returns)
499
467
222
6.9
124.8
Shares issued under Scotiabank investment agreement
—
—
47,829
—
N/M
Shares outstanding at end of period
1,112,952
1,112,453
991,251
— %
12.3 %
Key declared a dividend on July 15, 2025 of $.205 per common share, payable in the third quarter of 2025.
LINE OF BUSINESS RESULTS
The following table shows the contribution made by each major business segment to Key's taxable-equivalent revenue from continuing operations and income (loss) from continuing operations attributable to Key for the periods presented. For more detailed financial information pertaining to each business segment, see the tables at the end of this release.
Major Business Segments
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Revenue from continuing operations (TE)
Consumer Bank
$ 935
$ 912
$ 800
2.5 %
16.9 %
Commercial Bank
1,014
974
866
4.1
17.1
Other (a)
(54)
(46)
(971)
(17.4)
94.4
Total
$ 1,895
$ 1,840
$ 695
3.0 %
172.7 %
Income (loss) from continuing operations attributable to Key
Consumer Bank
$ 152
$ 122
$ 75
24.6 %
102.7 %
Commercial Bank
367
349
299
5.2
22.7
Other (a)
(29)
(48)
(785)
39.6
96.3
Total
$ 490
$ 423
$ (411)
15.8 %
219.2 %
(a)
Other includes other segments that consists of corporate treasury, our principal investing unit, and various exit portfolios as well as reconciling items which primarily represent the unallocated portion of nonearning assets of corporate support functions. Charges related to the funding of these assets are part of net interest income and are allocated to the business segments through noninterest expense. Corporate treasury includes realized gains and losses from transactions associated with Key's investment securities portfolio. Reconciling items also includes intercompany eliminations and certain items that are not allocated to the business segments because they do not reflect their normal operations.
TE = Taxable Equivalent
Consumer Bank
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Summary of operations
Net interest income (TE)
$ 691
$ 676
$ 569
2.2 %
21.4 %
Noninterest income
244
236
231
3.4
5.6
Total revenue (TE)
935
912
800
2.5
16.9
Provision for credit losses
40
55
52
(27.3)
(23.1)
Noninterest expense
695
696
649
(.1)
7.1
Income (loss) before income taxes (TE)
200
161
99
24.2
102.0
Allocated income taxes (benefit) and TE adjustments
48
39
24
23.1
100.0
Net income (loss) attributable to Key
$ 152
$ 122
$ 75
24.6 %
102.7 %
Average balances
Loans and leases
$ 35,363
$ 36,137
$ 38,332
(2.1) %
(7.7) %
Total assets
38,374
39,156
41,188
(2.0)
(6.8)
Deposits
87,692
88,002
86,431
(.4)
1.5
Assets under management at period end
$ 67,855
$ 64,244
$ 61,122
5.6 %
11.0 %
TE = Taxable Equivalent
Additional Consumer Bank Data
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Noninterest income
Trust and investment services income
$ 124
$ 119
$ 114
4.2 %
8.8 %
Service charges on deposit accounts
36
35
34
2.9
5.9
Cards and payments income
61
61
61
—
—
Consumer mortgage income
14
14
13
—
7.7
Other noninterest income
9
7
9
28.6
—
Total noninterest income
$ 244
$ 236
$ 231
3.4 %
5.6 %
Average deposit balances
Money market deposits
$ 35,278
$ 34,524
$ 30,805
2.2 %
14.5 %
Demand deposits
22,604
22,784
22,310
(.8)
1.3
Savings deposits
4,291
4,406
4,553
(2.6)
(5.8)
Time deposits
11,113
11,910
13,927
(6.7)
(20.2)
Noninterest-bearing deposits
14,406
14,378
14,836
.2
(2.9)
Total deposits
$ 87,692
$ 88,002
$ 86,431
(.4) %
1.5 %
Other data
Branches
942
943
944
Automated teller machines
1,152
1,166
1,194
Consumer Bank Summary of Operations (3Q25 vs. 3Q24)
Commercial Bank
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Summary of operations
Net interest income (TE)
$ 587
$ 556
$ 460
5.6 %
27.6 %
Noninterest income
427
418
406
2.2
5.2
Total revenue (TE)
1,014
974
866
4.1
17.1
Provision for credit losses
68
84
41
(19.0)
65.9
Noninterest expense
482
449
444
7.3
8.6
Income (loss) before income taxes (TE)
464
441
381
5.2
21.8
Allocated income taxes and TE adjustments
97
92
82
5.4
18.3
Net income (loss) attributable to Key
$ 367
$ 349
$ 299
5.2 %
22.7 %
Average balances
Loans and leases
$ 70,326
$ 69,087
$ 67,452
1.8 %
4.3 %
Loans held for sale
1,224
707
998
73.1
22.6
Total assets
79,733
78,486
76,395
1.6
4.4
Deposits
58,483
55,886
58,696
4.6
(0.4)
TE = Taxable Equivalent
Additional Commercial Bank Data
Dollars in millions
Change 3Q25 vs.
3Q25
2Q25
3Q24
2Q25
3Q24
Noninterest income
Trust and investment services income
$ 26
$ 25
$ 26
4.0 %
— %
Investment banking and debt placement fees
183
179
171
2.2
7.0
Cards and payments income
21
21
22
—
(4.5)
Service charges on deposit accounts
37
38
32
(2.6)
15.6
Corporate services income
69
68
62
1.5
11.3
Commercial mortgage servicing fees
73
70
73
4.3
—
Operating lease income and other leasing gains
10
15
16
(33.3)
(37.5)
Other noninterest income
8
2
4
300.0
100.0
Total noninterest income
$ 427
$ 418
$ 406
2.2 %
5.2 %
Commercial Bank Summary of Operations (3Q25 vs. 3Q24)
*******************************************
KeyCorp's roots trace back 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $187 billion at September 30, 2025.
Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 1,000 branches and approximately 1,200 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank is Member FDIC.
This earnings release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements do not relate strictly to historical or current facts. Forward-looking statements usually can be identified by the use of words such as "goal," "objective," "plan," "expect," "assume," "anticipate," "intend," "project," "believe," "estimate," or other words of similar meaning. Forward-looking statements provide our current expectations or forecasts of future events, circumstances, results, or aspirations. Forward-looking statements, by their nature, are subject to assumptions, risks and uncertainties, many of which are outside of our control. Our actual results may differ materially from those set forth in our forward-looking statements. There is no assurance that any list of risks and uncertainties or risk factors is complete. Factors that could cause Key's actual results to differ from those described in the forward-looking statements can be found in KeyCorp's Form 10-K for the year ended December 31, 2024 and in KeyCorp's subsequent SEC filings, all of which have been or will be filed with the Securities and Exchange Commission (the "SEC") and are or will be available on Key's website ( www.key.com/ir) and on the SEC's website ( www.sec.gov). These factors may include, among others, adverse changes in credit quality trends, declining asset prices, a worsening of the U.S. economy due to financial, political, or other shocks, the extensive regulation of the U.S. financial services industry, the soundness of other financial institutions, and the impact of changes in the interest rate environment. Any forward-looking statements made by us or on our behalf speak only as of the date they are made and we do not undertake any obligation to update any forward-looking statement to reflect the impact of subsequent events or circumstances.
A live Internet broadcast of KeyCorp's conference call to discuss quarterly results and currently anticipated earnings trends and to answer analysts' questions can be accessed through the Investor Relations section at https://www.key.com/irat 10:00 a.m. ET, on October 16, 2025. A replay of the call will be available on our website through October 16, 2026.
For up-to-date company information, media contacts, and facts and figures about Key's lines of business, visit our Media Newsroom at https://www.key.com/newsroom.
*****
KeyCorp
Third Quarter 2025
Financial Supplement
Page
12
Basis of Presentation
13
Financial Highlights
15
GAAP to Non-GAAP Reconciliation
18
Consolidated Balance Sheets
19
Consolidated Statements of Income
20
Consolidated Average Balance Sheets, and Net Interest Income and Yields/Rates From Continuing Operations
22
Noninterest Expense
22
Personnel Expense
22
Loan Composition
22
Loans Held for Sale Composition
23
Summary of Changes in Loans Held for Sale
23
Summary of Loan and Lease Loss Experience From Continuing Operations
25
Asset Quality Statistics From Continuing Operations
25
Summary of Nonperforming Assets and Past Due Loans From Continuing Operations
25
Summary of Changes in Nonperforming Loans From Continuing Operations
26
Line of Business Results
26
Selected Items Impact on Earnings
Basis of Presentation
Use of Non-GAAP Financial Measures
This document contains GAAP financial measures and non-GAAP financial measures where management believes it to be helpful in understanding Key's results of operations or financial position. Where non-GAAP financial measures are used, the comparable GAAP financial measure, as well as the reconciliation to the comparable GAAP financial measure, can be found in this document, the financial supplement, or conference call slides related to this document, all of which can be found on Key's website ( www.key.com/ir).
Forward-Looking Non-GAAP Financial Measures
From time to time Key may discuss forward-looking non-GAAP financial measures. Key is unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly comparable GAAP financial measures because Key is unable to provide, without unreasonable effort, a meaningful or accurate calculation or estimation of amounts that would be necessary for the reconciliation due to the complexity and inherent difficulty in forecasting and quantifying future amounts or when they may occur. Such unavailable information could be significant for future results.
Annualized Data
Certain returns, yields, performance ratios, or quarterly growth rates are presented on an "annualized" basis. This is done for analytical and decision-making purposes to better discern underlying performance trends when compared to full-year or year-over-year amounts.
Taxable Equivalent
The interest income earned on certain earning assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. Income from tax-exempt earning assets is increased by an amount equivalent to the taxes that would have been paid if this income had been taxable at the federal statutory rate. This adjustment puts all earning assets, most notably tax-exempt loans, and certain lease assets, on a common basis that facilitates comparison of results to peers.
Earnings Per Share Equivalent
Certain income or expense items may be expressed on a per common share basis. This is done for analytical and decision-making purposes to better discern underlying trends in total consolidated earnings per share performance excluding the impact of such items. When the impact of certain income or expense items is disclosed separately, the after-tax amount is computed using the marginal tax rate, unless otherwise specified, with this then being the amount used to calculate the earnings per share equivalent.
Financial Highlights
(Dollars in millions, except per share amounts)
Three months ended
9/30/2025
6/30/2025
9/30/2024
Summary of operations
Net interest income (TE)
$ 1,193
$ 1,150
$ 964
Noninterest income
702
690
(269)
Total revenue (TE)
1,895
1,840
695
Provision for credit losses
107
138
95
Noninterest expense
1,177
1,154
1,094
Income (loss) from continuing operations attributable to Key
490
423
(411)
Income (loss) from discontinued operations, net of taxes
(1)
2
1
Net income (loss) attributable to Key
489
425
(410)
Income (loss) from continuing operations attributable to Key common shareholders
454
387
(447)
Income (loss) from discontinued operations, net of taxes
(1)
2
1
Net income (loss) attributable to Key common shareholders
453
389
(446)
Per common share
Income (loss) from continuing operations attributable to Key common shareholders
$ .41
$ .35
$ (.47)
Income (loss) from discontinued operations, net of taxes
—
—
—
Net income (loss) attributable to Key common shareholders (a)
.41
.35
(.47)
Income (loss) from continuing operations attributable to Key common shareholders — assuming dilution
.41
.35
(.47)
Income (loss) from discontinued operations, net of taxes — assuming dilution
—
—
—
Net income (loss) attributable to Key common shareholders — assuming dilution (a)
.41
.35
(.47)
Cash dividends declared
.205
.205
.205
Book value at period end
15.86
15.32
14.53
Tangible book value at period end
13.38
12.83
11.72
Market price at period end
18.69
17.42
16.75
Performance ratios
From continuing operations:
Return on average total assets
1.04 %
.91 %
(.87) %
Return on average common equity
10.49
9.26
(13.41)
Return on average tangible common equity (b)
12.51
11.09
(16.98)
Net interest margin (TE)
2.75
2.66
2.17
Cash efficiency ratio (b)
61.8
62.4
156.4
From consolidated operations:
Return on average total assets
1.04 %
.91 %
(.87) %
Return on average common equity
10.47
9.31
(13.38)
Return on average tangible common equity (b)
12.48
11.15
(16.95)
Net interest margin (TE)
2.74
2.66
2.17
Loan to deposit (c)
71.0
72.9
71.0
Capital ratios at period end
Key shareholders' equity to assets
10.7 %
10.5 %
8.9 %
Key common shareholders' equity to assets
9.4
9.2
7.6
Tangible common equity to tangible assets (b)
8.1
7.8
6.2
Common Equity Tier 1 (d)
11.8
11.7
10.8
Tier 1 risk-based capital (d)
13.5
13.4
12.6
Total risk-based capital (d)
15.8
15.7
15.1
Leverage (d)
10.4
10.3
9.2
Asset quality — from continuing operations
Net loan charge-offs
$ 114
$ 102
$ 154
Net loan charge-offs to average loans
.42 %
.39 %
.58 %
Allowance for loan and lease losses
$ 1,444
$ 1,446
$ 1,494
Allowance for credit losses
1,736
1,743
1,774
Allowance for loan and lease losses to period-end loans
1.36 %
1.36 %
1.42 %
Allowance for credit losses to period-end loans
1.64
1.64
1.68
Allowance for loan and lease losses to nonperforming loans
219
208
205
Allowance for credit losses to nonperforming loans
264
250
244
Nonperforming loans at period-end
$ 658
$ 696
$ 728
Nonperforming assets at period-end
668
707
741
Nonperforming loans to period-end portfolio loans
.62 %
.65 %
.69 %
Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets
.63
.66
.70
Trust assets
Assets under management
$ 67,855
$ 64,244
$ 61,122
Other data
Average full-time equivalent employees
17,414
17,105
16,805
Branches
942
943
944
Taxable-equivalent adjustment
$ 9
$ 9
$ 12
Financial Highlights (continued)
(Dollars in millions, except per share amounts)
Nine months ended
9/30/2025
9/30/2024
Summary of operations
Net interest income (TE)
$ 3,448
$ 2,749
Noninterest income
2,060
1,005
Total revenue (TE)
5,508
3,754
Provision for credit losses
363
296
Noninterest expense
3,462
3,316
Income (loss) from continuing operations attributable to Key
1,319
81
Income (loss) from discontinued operations, net of taxes
0
2
Net income (loss) attributable to Key
1,319
83
Income (loss) from continuing operations attributable to Key common shareholders
1,211
(27)
Income (loss) from discontinued operations, net of taxes
0
2
Net income (loss) attributable to Key common shareholders
1,211
(25)
Per common share
Income (loss) from continuing operations attributable to Key common shareholders
$ 1.10
$ (.03)
Income (loss) from discontinued operations, net of taxes
—
—
Net income (loss) attributable to Key common shareholders (a)
1.10
(.03)
Income (loss) from continuing operations attributable to Key common shareholders — assuming dilution
1.09
(.03)
Income (loss) from discontinued operations, net of taxes — assuming dilution
—
—
Net income (loss) attributable to Key common shareholders — assuming dilution (a)
1.09
(.03)
Cash dividends paid
.62
.62
Performance ratios
From continuing operations:
Return on average total assets
.94 %
.06 %
Return on average common equity
9.70
(.29)
Return on average tangible common equity (b)
11.63
(.37)
Net interest margin (TE)
2.66
2.08
Cash efficiency ratio (b)
62.6
87.7
From consolidated operations:
Return on average total assets
.94 %
.06 %
Return on average common equity
9.70
(0.27)
Return on average tangible common equity (b)
11.63
(0.35)
Net interest margin (TE)
2.66
2.08
Asset quality — from continuing operations
Net loan charge-offs
$ 326
$ 326
Net loan charge-offs to average total loans
.41 %
.40 %
Other data
Average full-time equivalent employees
17,169
16,734
Taxable-equivalent adjustment
$ 27
$ 35
(a)
Earnings per share may not foot due to rounding.
(b)
The table entitled "GAAP to Non-GAAP Reconciliations" starting on page 15 of this supplement presents the computations of certain financial measures related to "tangible common equity" and "cash efficiency." The table reconciles the GAAP performance measures to the corresponding non-GAAP measures, which provides a basis for period-to-period comparisons.
(c)
Represents period-end consolidated total loans and loans held for sale divided by period-end consolidated total deposits.
(d)
September 30, 2025, ratio is estimated. As of January 1, 2025, the CECL optional transition provision had been fully phased-in. Amounts prior to January 1, 2025, reflect Key's election to adopt the CECL optional transition provision.
GAAP to Non-GAAP Reconciliations
(Dollars in millions)
The table below presents certain non-GAAP financial measures related to "tangible common equity," "return on average tangible common equity," "adjusted return on average tangible common equity," "pre-provision net revenue," "adjusted pre-provision net revenue," "cash efficiency ratio," "adjusted taxable-equivalent revenue," "adjusted noninterest expense," "adjusted income (loss) available from continuing operations attributable to Key common shareholders," and "diluted earnings per share - adjusted."
The tangible common equity ratio and the return on average tangible common equity ratio have been a focus for some investors, and management believes these ratios may assist investors in analyzing Key's capital position without regard to the effects of intangible assets and preferred stock. Adjusted return on average tangible common equity excludes significant or unusual items that management does not consider indicative of ongoing financial performance. Management believes this measure provides a greater understanding of ongoing operations and enhances comparability of results with prior periods.
The table also shows the computation for pre-provision net revenue and adjusted pre-provision net revenue, which are not formally defined by GAAP. Management believes that eliminating the effects of the provision for credit losses makes it easier to analyze the results by presenting them on a more comparable basis. Further, management believes that adjusting pre-provision net revenue for significant or unusual items that management does not consider indicative of ongoing financial performance provides a greater understanding of ongoing operations and enhances comparability of results with prior periods.
The cash efficiency ratio is a ratio of two non-GAAP performance measures. As such, there is no directly comparable GAAP performance measure. The cash efficiency ratio performance measure removes the impact of Key's intangible asset amortization from the calculation. Management believes this ratio provides greater consistency and comparability between Key's results and those of its peer banks. Additionally, this ratio is used by analysts and investors as they develop earnings forecasts and peer bank analysis. The adjusted cash efficiency ratio excludes significant or unusual items that management does not consider indicative of ongoing financial performance
Adjusted taxable-equivalent revenue is a non-GAAP measure in that it adjusts revenue for certain tax-exempt instruments and selected items. The interest income earned on certain earning assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of net interest income, we use interest income on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable instruments. Additionally, management believes adjusting for the selected items provide investors with useful information to gain a better understanding of ongoing operations and enhance comparability of results with prior periods, as well as demonstrate the effects of the financial impacts related to those selected items.
Adjusted noninterest expense is a non-GAAP measure in that it excludes significant or unusual items that management does not consider indicative of ongoing financial performance. Management believes this measure provides a greater understanding of ongoing operations and enhances comparability of results with prior periods.
Adjusted income (loss) available from continuing operations attributable to Key common shareholders (or "adjusted net income") and diluted earnings per share - adjusted (or "adjusted earnings per share") are non-GAAP in that these measures exclude significant or unusual items, net of tax, that management does not consider indicative of ongoing financial performance . Management believes these measures provide investors with useful information to gain a better understanding of ongoing operations and enhance comparability of results with prior periods.
Non-GAAP financial measures have inherent limitations, are not required to be uniformly applied, and are not audited. Although these non-GAAP financial measures are frequently used by investors to evaluate a company, they have limitations as analytical tools, and should not be considered in isolation, or as a substitute for analyses of results as reported under GAAP.
Three months ended
Nine months ended
9/30/2025
6/30/2025
9/30/2024
9/30/2025
9/30/2024
Tangible common equity to tangible assets at period-end
Key shareholders' equity (GAAP)
$ 20,102
$ 19,484
$ 16,852
Less: Intangible assets
2,765
2,770
2,786
Preferred Stock (a)
2,446
2,446
2,446
Tangible common equity (non-GAAP)
$ 14,891
$ 14,268
$ 11,620
Total assets (GAAP)
$ 187,409
$ 185,499
$ 189,763
Less: Intangible assets
2,765
2,770
2,786
Tangible assets (non-GAAP)
$ 184,644
$ 182,729
$ 186,977
Tangible common equity to tangible assets ratio (non-GAAP)
8.06 %
7.81 %
6.21 %
Average tangible common equity
Average Key shareholders' equity (GAAP)
$ 19,664
$ 19,268
$ 15,759
$ 19,193
$ 14,963
Less: Intangible assets (average)
2,767
2,772
2,789
2,772
2,796
Preferred stock (average)
2,500
2,500
2,500
2,500
2,500
Average tangible common equity (non-GAAP)
$ 14,397
$ 13,996
$ 10,470
$ 13,921
$ 9,667
Return on average tangible common equity from continuing operations
Net income (loss) from continuing operations attributable to Key common
shareholders (GAAP)
$ 454
$ 387
$ (447)
$ 1,211
$ (27)
Average tangible common equity (non-GAAP)
14,397
13,996
10,470
13,921
9,667
Return on average tangible common equity from continuing operations (non-
GAAP)
12.51 %
11.09 %
(16.98) %
11.63 %
(0.37) %
Adjusted return on average tangible common equity from continuing
operations
Adjusted income (loss) available from continuing operations attributable to Key
common shareholders (non-GAAP)
$ 450
$ 387
$ 285
$ 1,207
$ 731
Adjusted return on average tangible common equity from continuing operations
excluding notable items (non-GAAP)
12.40 %
11.09 %
10.83 %
11.59 %
10.10 %
Return on average tangible common equity consolidated
Net income (loss) attributable to Key common shareholders (GAAP)
$ 453
$ 389
$ (446)
$ 1,211
$ (25)
Average tangible common equity (non-GAAP)
14,397
13,996
10,470
13,921
9,667
Return on average tangible common equity consolidated (non-GAAP)
12.48 %
11.15 %
(16.95) %
11.63 %
(0.35) %
Pre-provision net revenue
Net interest income (GAAP)
$ 1,184
$ 1,141
$ 952
$ 3,421
$ 2,714
Plus: Taxable-equivalent adjustment
9
9
12
27
35
Noninterest income (GAAP)
702
690
(269)
2,060
1,005
Less: Noninterest expense (GAAP)
1,177
1,154
1,094
3,462
3,316
Pre-provision net revenue from continuing operations (non-GAAP)
$ 718
$ 686
$ (399)
$ 2,046
$ 438
Adjusted pre-provision net revenue
Pre-provision net revenue from continuing operations (non-GAAP)
$ 718
$ 686
$ (399)
$ 2,046
$ 438
Plus: Selected items (b)
(5)
—
912
(5)
946
Adjusted pre-provision net revenue from continuing operations (non-GAAP)
$ 713
$ 686
$ 513
$ 2,041
$ 1,384
GAAP to Non-GAAP Reconciliations (continued)
(Dollars in millions)
Three months ended
Nine months ended
9/30/2025
6/30/2025
9/30/2024
9/30/2025
9/30/2024
Cash efficiency ratio and Adjusted cash efficiency ratio
Noninterest expense (GAAP)
$ 1,177
$ 1,154
$ 1,094
$ 3,462
$ 3,316
Less: Intangible asset amortization
5
5
7
15
22
Noninterest expense less intangible asset amortization (non-GAAP)
$ 1,172
$ 1,149
$ 1,087
$ 3,447
$ 3,294
Plus: Selected items (d)
5
—
6
5
(28)
Adjusted noninterest expense less intangible asset amortization (non-
GAAP)
$ 1,177
$ 1,149
$ 1,093
$ 3,452
$ 3,266
Net interest income (GAAP)
$ 1,184
$ 1,141
$ 952
$ 3,421
$ 2,714
Plus: Taxable-equivalent adjustment
9
9
12
27
35
Net interest income TE (non-GAAP)
1,193
1,150
964
3,448
2,749
Noninterest income (GAAP)
702
690
(269)
2,060
1,005
Total taxable-equivalent revenue (non-GAAP)
$ 1,895
$ 1,840
$ 695
$ 5,508
$ 3,754
Plus: Selected items (d)
—
—
918
—
918
Adjusted taxable-equivalent revenue (non-GAAP)
$ 1,895
$ 1,840
$ 1,613
$ 5,508
$ 4,672
Cash efficiency ratio (non-GAAP)
61.8 %
62.4 %
156.4 %
62.6 %
87.7 %
Adjusted cash efficiency ratio (non-GAAP)
62.1 %
62.4 %
67.8 %
62.7 %
69.9 %
Adjusted taxable-equivalent revenue
Noninterest income (GAAP)
$ 702
$ 690
$ (269)
$ 2,060
$ 1,005
Plus: Selected items (b)
—
—
918
—
918
Adjusted noninterest income (non-GAAP)
$ 702
$ 690
$ 649
$ 2,060
$ 1,923
Net interest income TE (non-GAAP)
1,193
1,150
964
3,448
2,749
Total adjusted taxable-equivalent revenue (non-GAAP)
$ 1,895
$ 1,840
$ 1,613
$ 5,508
$ 4,672
Adjusted noninterest expense
Noninterest expense (GAAP)
$ 1,177
$ 1,154
$ 1,094
$ 3,462
$ 3,316
Plus: Selected items (b)
5
—
6
5
(28)
Noninterest expense adjusted for selected items (non-GAAP)
$ 1,182
$ 1,154
$ 1,100
$ 3,467
$ 3,288
Adjusted income (loss) available from continuing operations attributable to
Key common shareholders
Income (loss) from continuing operations attributable to Key common
shareholders (GAAP)
$ 454
$ 387
$ (447)
$ 1,211
$ (27)
Plus: Selected items (net of tax) (b)
(4)
—
732
(4)
758
Adjusted income (loss) available from continuing operations attributable to
Key common shareholders (non-GAAP)
$ 450
$ 387
$ 285
$ 1,207
$ 731
Diluted earnings per common share (EPS) - adjusted
Diluted EPS from continuing operations attributable to Key common shareholders
(GAAP)
$ .41
$ .35
$ (.47)
$ 1.09
$ (.03)
Plus: EPS impact of selected items (b)
—
—
.77
—
.79
Diluted EPS from continuing operations attributable to Key common
shareholders - adjusted (non-GAAP)
$ .41
$ .35
$ .30
$ 1.09
$ .76
(a)
Net of capital surplus.
(b)
Additional detail provided in Selected Items table on page 25.
GAAP = U.S. generally accepted accounting principles; TE = Taxable Equivalent
Consolidated Balance Sheets
(Dollars in millions)
9/30/2025
6/30/2025
9/30/2024
Assets
Loans
$ 105,902
$ 106,389
$ 105,346
Loans held for sale
998
530
1,058
Securities available for sale
40,456
40,669
34,169
Held-to-maturity securities
7,509
6,914
7,702
Trading account assets
972
1,374
1,404
Short-term investments
13,334
11,564
22,796
Other investments
921
1,058
1,117
Total earning assets
170,092
168,498
173,592
Allowance for loan and lease losses
(1,444)
(1,446)
(1,494)
Cash and due from banks
1,938
1,766
1,276
Premises and equipment
606
599
624
Goodwill
2,752
2,752
2,752
Other intangible assets
13
18
34
Corporate-owned life insurance
4,428
4,423
4,379
Accrued income and other assets
8,803
8,654
8,323
Discontinued assets
221
235
277
Total assets
$ 187,409
$ 185,499
$ 189,763
Liabilities
Deposits in domestic offices:
Interest-bearing deposits
$ 122,425
$ 119,230
$ 119,995
Noninterest-bearing deposits
28,340
27,675
30,358
Total deposits
150,765
146,905
150,353
Federal funds purchased and securities sold under repurchase agreements
10
20
44
Bank notes and other short-term borrowings
1,339
2,754
2,359
Accrued expense and other liabilities
4,276
4,273
4,478
Long-term debt
10,917
12,063
15,677
Total liabilities
167,307
166,015
172,911
Equity
Preferred stock
2,500
2,500
2,500
Common shares
1,257
1,257
1,257
Capital surplus
6,002
5,971
6,149
Retained earnings
15,111
14,886
15,066
Treasury stock, at cost
(2,619)
(2,629)
(4,839)
Accumulated other comprehensive income (loss)
(2,149)
(2,501)
(3,281)
Key shareholders' equity
20,102
19,484
16,852
Total liabilities and equity
$ 187,409
$ 185,499
$ 189,763
Common shares outstanding (000)
1,112,952
1,112,453
991,251
Consolidated Statements of Income
(Dollars in millions, except per share amounts)
Three months ended
Nine months ended
9/30/2025
6/30/2025
9/30/2024
9/30/2025
9/30/2024
Interest income
Loans
$ 1,466
$ 1,443
$ 1,516
$ 4,310
$ 4,578
Loans held for sale
18
11
18
43
40
Securities available for sale
408
411
298
1,211
789
Held-to-maturity securities
64
61
70
188
218
Trading account assets
11
16
15
44
45
Short-term investments
156
157
244
487
578
Other investments
8
8
14
25
47
Total interest income
2,131
2,107
2,175
6,308
6,295
Interest expense
Deposits
748
730
887
2,231
2,486
Federal funds purchased and securities sold under repurchase agreements
4
4
1
9
3
Bank notes and other short-term borrowings
14
34
43
75
140
Long-term debt
181
198
292
572
952
Total interest expense
947
966
1,223
2,887
3,581
Net interest income
1,184
1,141
952
3,421
2,714
Provision for credit losses
107
138
95
363
296
Net interest income after provision for credit losses
1,077
1,003
857
3,058
2,418
Noninterest income
Trust and investment services income
150
146
140
435
415
Investment banking and debt placement fees
184
178
171
537
467
Cards and payments income
86
85
84
253
246
Service charges on deposit accounts
75
73
67
217
196
Corporate services income
72
76
69
213
206
Commercial mortgage servicing fees
73
70
73
219
190
Corporate-owned life insurance income
35
32
36
100
102
Consumer mortgage income
14
15
12
42
42
Operating lease income and other leasing gains
11
14
16
34
61
Other income
8
1
(2)
16
28
Net securities gains (losses)
(6)
—
(935)
(6)
(948)
Total noninterest income
702
690
(269)
2,060
1,005
Noninterest expense
Personnel
742
705
670
2,127
1,980
Net occupancy
65
69
66
201
199
Computer processing
105
107
104
319
307
Business services and professional fees
44
48
41
132
119
Equipment
20
21
20
61
60
Operating lease expense
9
10
14
30
48
Marketing
22
24
21
67
61
Other expense
170
170
158
525
542
Total noninterest expense
1,177
1,154
1,094
3,462
3,316
Income (loss) from continuing operations before income taxes
602
539
(506)
1,656
107
Income taxes (benefit)
112
116
(95)
337
26
Income (loss) from continuing operations
490
423
(411)
1,319
81
Income (loss) from discontinued operations, net of taxes
(1)
2
1
—
2
Net income (loss)
$ 489
$ 425
$ (410)
$ 1,319
$ 83
Income (loss) from continuing operations attributable to Key common shareholders
$ 454
$ 387
$ (447)
$ 1,211
$ (27)
Net income (loss) attributable to Key common shareholders
453
389
(446)
1,211
(25)
Per common share
Income (loss) from continuing operations attributable to Key common shareholders
$ .41
$ .35
$ (.47)
$ 1.10
$ (.03)
Income (loss) from discontinued operations, net of taxes
—
—
—
—
—
Net income (loss) attributable to Key common shareholders (a)
.41
.35
(.47)
1.10
(.03)
Per common share — assuming dilution
Income (loss) from continuing operations attributable to Key common shareholders
$ .41
$ .35
$ (.47)
$ 1.09
$ (.03)
Income (loss) from discontinued operations, net of taxes
—
—
—
—
—
Net income (loss) attributable to Key common shareholders (a)
.41
.35
(.47)
1.09
(.03)
Cash dividends declared per common share
$ .205
$ .205
$ .205
$ .615
$ .615
Weighted-average common shares outstanding (000)
1,100,830
1,100,033
948,979
1,099,520
936,962
Effect of common share options and other stock awards (b)
9,845
7,177
—
8,864
—
Weighted-average common shares and potential common shares outstanding (000) (c)
1,110,675
1,107,210
948,979
1,108,384
936,962
(a)
Earnings per share may not foot due to rounding.
(b)
For periods ended in a loss from continuing operations attributable to Key common shareholders, anti-dilutive instruments have been excluded from the calculation of diluted earnings per share.
(c)
Assumes conversion of common share options and other stock awards, as applicable.
Consolidated Average Balance Sheets, and Net Interest Income and Yields/Rates From Continuing Operations
(Dollars in millions)
Third Quarter 2025
Second Quarter 2025
Third Quarter 2024
Average
Yield/
Average
Yield/
Average
Yield/
Balance
Interest (a)
Rate (a)
Balance
Interest (a)
Rate (a)
Balance
Interest (a)
Rate (a)
Assets
Loans: (b), (c)
Commercial and industrial (d)
$ 56,571
$ 858
6.02 %
$ 55,604
$ 838
6.04 %
$ 53,121
$ 847
6.34 %
Real estate — commercial mortgage
13,697
208
6.02
13,311
200
6.02
13,864
225
6.46
Real estate — construction
2,744
48
6.96
2,873
50
6.95
3,077
59
7.65
Commercial lease financing
2,385
22
3.62
2,524
22
3.59
2,988
26
3.46
Total commercial loans
75,397
1,136
5.98
74,312
1,110
5.99
73,050
1,157
6.30
Real estate — residential mortgage
19,140
160
3.34
19,446
162
3.34
20,215
167
3.30
Home equity loans
5,934
84
5.65
6,091
86
5.63
6,634
100
5.98
Other consumer loans
4,825
63
5.17
4,946
63
5.09
5,426
69
5.08
Credit cards
931
32
13.50
920
31
13.44
919
35
15.22
Total consumer loans
30,830
339
4.38
31,403
342
4.36
33,194
371
4.46
Total loans
106,227
1,475
5.51
105,715
1,452
5.51
106,244
1,528
5.73
Loans held for sale
1,291
18
5.81
770
11
5.72
1,098
18
6.54
Securities available for sale (b), (e)
40,310
408
3.77
40,714
411
3.76
36,700
298
2.87
Held-to-maturity securities (b)
7,168
64
3.59
7,038
61
3.46
7,838
70
3.58
Trading account assets
922
11
4.61
1,259
16
5.32
1,142
15
5.08
Short-term investments
13,463
156
4.60
13,489
157
4.67
17,773
244
5.47
Other investments (e)
966
8
3.29
1,015
8
3.41
1,193
14
4.77
Total earning assets
170,347
2,140
4.92
170,000
2,116
4.90
171,988
2,187
4.93
Allowance for loan and lease losses
(1,443)
(1,424)
(1,533)
Accrued income and other assets
18,234
18,224
17,154
Discontinued assets
227
239
284
Total assets
$ 187,365
$ 187,039
$ 187,893
Liabilities
Money market deposits
$ 41,953
$ 265
2.51 %
$ 42,586
$ 276
2.60 %
$ 40,379
$ 309
3.04 %
Demand deposits
60,597
346
2.26
57,155
309
2.17
56,087
365
2.59
Savings deposits
4,478
1
.05
4,631
1
.06
4,967
3
.22
Time deposits
15,239
136
3.54
15,601
144
3.70
17,870
210
4.68
Total interest-bearing deposits
122,267
748
2.43
119,973
730
2.44
119,303
887
2.96
Federal funds purchased and securities sold
under repurchase agreements
368
4
4.32
415
4
4.28
98
1
4.48
Bank notes and other short-term borrowings
1,372
14
3.91
3,288
34
4.27
3,172
43
5.44
Long-term debt (f)
11,071
181
6.53
12,088
198
6.55
16,422
292
7.09
Total interest-bearing liabilities
135,078
947
2.78
135,764
966
2.86
138,995
1,223
3.50
Noninterest-bearing deposits
28,107
27,473
28,468
Accrued expense and other liabilities
4,289
4,295
4,387
Discontinued liabilities (f)
227
239
284
Total liabilities
$ 167,701
$ 167,771
$ 172,134
Equity
Total equity
$ 19,664
$ 19,268
$ 15,759
Total liabilities and equity
$ 187,365
$ 187,039
$ 187,893
Interest rate spread (TE)
2.14 %
2.04 %
1.43 %
Net interest income (TE) and net interest margin
(TE)
$ 1,193
2.75 %
$ 1,150
2.66 %
$ 964
2.17 %
TE adjustment (b)
9
9
12
Net interest income, GAAP basis
$ 1,184
$ 1,141
$ 952
(a)
Results are from continuing operations. Interest excludes the interest associated with the liabilities referred to in (f) below, calculated using a matched funds transfer pricing methodology.
(b)
Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 21% for the three months ended September 30, 2025, June 30, 2025, and September 30, 2024.
(c)
For purposes of these computations, nonaccrual loans are included in average loan balances.
(d)
Commercial and industrial average balances include $214 million, $218 million, and $215 million of assets from commercial credit cards for the three months ended September 30, 2025, June 30, 2025, and September 30, 2024, respectively.
(e)
Yield presented is calculated on the basis of amortized cost excluding fair value hedge basis adjustments. The average amortized cost for securities available for sale was $43.1 billion, $43.8 billion, and $41.6 billion for the three months ended September 30, 2025, June 30, 2025, and September 30, 2024, respectively. Yield based on the fair value of securities available for sale was 4.05%, 4.03%, and 3.25% for the three months ended September 30, 2025, June 30, 2025, and September 30, 2024, respectively.
(f)
A portion of long-term debt and the related interest expense is allocated to discontinued liabilities as a result of applying Key's matched funds transfer pricing methodology to discontinued operations.
TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles.
Consolidated Average Balance Sheets, and Net Interest Income and Yields/Rates From Continuing Operations
(Dollars in millions)
Nine months ended September 30, 2025
Nine months ended September 30, 2024
Average
Yield/
Average
Yield/
Balance
Interest (a)
Rate (a)
Balance
Interest (a)
Rate (a)
Assets
Loans: (b), (c)
Commercial and industrial (d)
$ 55,317
$ 2,496
6.03 %
$ 54,309
$ 2,561
6.30 %
Real estate — commercial mortgage
13,359
600
6.00
14,328
671
6.25
Real estate — construction
2,840
147
6.92
3,046
172
7.56
Commercial lease financing
2,520
68
3.58
3,175
81
3.38
Total commercial loans
74,036
3,311
5.98
74,858
3,485
6.22
Real estate — residential mortgage
19,439
487
3.34
20,514
508
3.30
Home equity loans
6,090
256
5.63
6,824
305
5.98
Other consumer loans
4,951
189
5.09
5,607
211
5.02
Credit cards
923
94
13.66
935
104
14.92
Total consumer loans
31,403
1,026
4.36
33,880
1,128
4.44
Total loans
105,439
4,337
5.50
108,738
4,613
5.67
Loans held for sale
960
43
6.03
862
40
6.14
Securities available for sale (b), (e)
40,118
1,211
3.74
36,850
789
2.48
Held-to-maturity securities (b)
7,160
188
3.50
8,127
218
3.58
Trading account assets
1,158
44
5.08
1,161
45
5.23
Short-term investments
14,048
487
4.63
13,929
578
5.55
Other investments (e)
972
25
3.47
1,221
47
5.12
Total earning assets
169,855
6,335
4.89
170,888
6,330
4.79
Allowance for loan and lease losses
(1,423)
(1,524)
Accrued income and other assets
18,247
17,327
Discontinued assets
240
306
Total assets
$ 186,919
$ 186,997
Liabilities
Money market deposits
$ 42,182
$ 816
2.59 %
$ 39,139
$ 863
2.94 %
Other demand deposits
58,416
965
2.21
55,619
1,062
2.55
Savings deposits
4,572
3
.06
5,136
6
.16
Time deposits
15,816
447
3.78
16,113
555
4.60
Total interest-bearing deposits
120,986
2,231
2.47
116,007
2,486
2.86
Federal funds purchased and securities sold under repurchase agreements
295
9
4.26
109
3
4.44
Bank notes and other short-term borrowings
2,308
75
4.35
3,371
140
5.55
Long-term debt (f)
11,643
572
6.57
18,386
952
6.90
Total interest-bearing liabilities
135,232
2,887
2.85
137,873
3,581
3.47
Noninterest-bearing deposits
27,807
28,947
Accrued expense and other liabilities
4,447
4,908
Discontinued liabilities (f)
240
306
Total liabilities
$ 167,726
$ 172,034
Equity
Total equity
19,193
14,963
Total liabilities and equity
$ 186,919
$ 186,997
Interest rate spread (TE)
2.04 %
1.32 %
Net interest income (TE) and net interest margin (TE)
$ 3,448
2.66 %
$ 2,749
2.08 %
TE adjustment (b)
27
35
Net interest income, GAAP basis
$ 3,421
$ 2,714
(a)
Results are from continuing operations. Interest excludes the interest associated with the liabilities referred to in (f) below, calculated using a matched funds transfer pricing methodology.
(b)
Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 21% for the nine months ended September 30, 2025, and September 30, 2024, respectively.
(c)
For purposes of these computations, nonaccrual loans are included in average loan balances.
(d)
Commercial and industrial average balances include $215 million and $215 million of assets from commercial credit cards for the nine months ended September 30, 2025, and September 30, 2024, respectively.
(e)
Yield presented is calculated on the basis of amortized cost excluding fair value hedge basis adjustments. The average amortized cost for securities available for sale was $43.2 billion and $42.4 billion for the nine months ended September 30, 2025, and September 30, 2024, respectively. Yield based on the fair value of securities available for sale was 4.02% and 2.85% for the nine months ended September 30, 2025, and September 30, 2024, respectively.
(f)
A portion of long-term debt and the related interest expense is allocated to discontinued liabilities as a result of applying Key's matched funds transfer pricing methodology to discontinued operations.
TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles
Noninterest Expense
(Dollars in millions)
Three months ended
Nine months ended
9/30/2025
6/30/2025
9/30/2024
9/30/2025
9/30/2024
Personnel (a)
$ 742
$ 705
$ 670
$ 2,127
$ 1,980
Net occupancy
65
69
66
201
199
Computer processing
105
107
104
319
307
Business services and professional fees
44
48
41
132
119
Equipment
20
21
20
61
60
Operating lease expense
9
10
14
30
48
Marketing
22
24
21
67
61
Other expense
170
170
158
525
542
Total noninterest expense
$ 1,177
$ 1,154
$ 1,094
$ 3,462
$ 3,316
Average full-time equivalent employees (b)
17,414
17,105
16,805
17,169
16,734
(a)
Additional detail provided in Personnel Expense table below.
(b)
The number of average full-time equivalent employees has not been adjusted for discontinued operations.
Personnel Expense
(Dollars in millions)
Three months ended
Nine months ended
9/30/2025
6/30/2025
9/30/2024
9/30/2025
9/30/2024
Salaries and contract labor
$ 437
$ 427
$ 408
$ 1,269
$ 1,191
Incentive and stock-based compensation
190
168
162
516
464
Employee benefits
112
108
99
329
323
Severance
3
2
1
13
2
Total personnel expense
$ 742
$ 705
$ 670
$ 2,127
$ 1,980
Loan Composition
(Dollars in millions)
Change 9/30/2025 vs.
9/30/2025
6/30/2025
9/30/2024
6/30/2025
9/30/2024
Commercial and industrial (a)(b)
$ 56,791
$ 56,058
$ 52,774
1.3 %
7.6 %
Commercial real estate:
Commercial mortgage
13,378
13,862
13,637
(3.5)
(1.9)
Construction
2,817
2,830
3,093
(.5)
(8.9)
Total commercial real estate loans
16,195
16,692
16,730
(3.0)
(3.2)
Commercial lease financing (b)
2,333
2,472
2,913
(5.6)
(19.9)
Total commercial loans
75,319
75,222
72,417
.1
4.0
Real estate — residential mortgage
19,008
19,330
20,122
(1.7)
(5.5)
Home equity loans
5,863
6,023
6,555
(2.7)
(10.6)
Other consumer loans
4,779
4,881
5,338
(2.1)
(10.5)
Credit cards
933
933
914
—
2.1
Total consumer loans
30,583
31,167
32,929
(1.9)
(7.1)
Total loans (c), (d)
$ 105,902
$ 106,389
$ 105,346
(.5) %
.5 %
(a)
Loan balances include $212 million, $220 million, and $219 million of commercial credit card balances at September 30, 2025, June 30, 2025, and September 30, 2024, respectively.
(b)
Commercial and industrial includes receivables held as collateral for a secured borrowing of $261 million at September 30, 2024. Commercial lease financing includes receivables held as collateral for a secured borrowing of $1 million, $2 million, and $3 million at September 30, 2025, June 30, 2025, and September 30, 2024, respectively. Principal reductions are based on the cash payments received from these related receivables.
(c)
Total loans exclude loans of $216 million at September 30, 2025, $230 million at June 30, 2025, and $272 million at September 30, 2024, related to the discontinued operations of the education lending business.
(d)
Accrued interest of $472 million, $465 million, and $480 million at September 30, 2025, June 30, 2025, and September 30, 2024, respectively, presented in "other assets" on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
Loans Held for Sale Composition
(Dollars in millions)
Change 9/30/2025 vs.
9/30/2025
6/30/2025
9/30/2024
6/30/2025
9/30/2024
Commercial and industrial
$ 130
$ 158
$ 250
(17.7) %
(48.0) %
Real estate — commercial mortgage
806
290
747
177.9
7.9
Real estate — residential mortgage
62
82
61
(24.4)
1.6
Total loans held for sale
$ 998
$ 530
$ 1,058
88.3 %
(5.7) %
Summary of Changes in Loans Held for Sale
(Dollars in millions)
3Q25
2Q25
1Q25
4Q24
3Q24
Balance at beginning of period
$ 530
$ 811
$ 797
$ 1,058
$ 517
New originations
3,471
1,806
1,840
2,915
2,473
Transfers from (to) held to maturity, net
—
(71)
6
—
(16)
Loan sales
(2,956)
(2,012)
(1,695)
(3,039)
(1,889)
Loan draws (payments), net
(42)
(1)
(138)
(136)
(28)
Valuation and other adjustments
(5)
(3)
1
(1)
1
Balance at end of period
$ 998
$ 530
$ 811
$ 797
$ 1,058
Summary of Loan and Lease Loss Experience From Continuing Operations
(Dollars in millions)
Three months ended
Nine months ended
9/30/2025
6/30/2025
9/30/2024
9/30/2025
9/30/2024
Average loans outstanding
$ 106,227
$ 105,715
$ 106,244
$ 105,439
$ 108,738
Allowance for loan and lease losses at the beginning of the period
$ 1,446
$ 1,429
$ 1,547
$ 1,409
$ 1,508
Loans charged off:
Commercial and industrial
87
94
131
243
279
Real estate — commercial mortgage
27
6
7
69
22
Real estate — construction
—
—
—
—
—
Total commercial real estate loans
27
6
7
69
22
Commercial lease financing
—
2
—
2
6
Total commercial loans
114
102
138
314
307
Real estate — residential mortgage
—
—
—
1
2
Home equity loans
—
—
1
1
2
Other consumer loans
15
13
17
42
49
Credit cards
11
12
11
35
35
Total consumer loans
26
25
29
79
88
Total loans charged off
140
127
167
393
395
Recoveries:
Commercial and industrial
21
19
7
50
46
Real estate — commercial mortgage
—
1
1
1
2
Real estate — construction
—
—
—
—
—
Total commercial real estate loans
—
1
1
1
2
Commercial lease financing
—
—
—
—
5
Total commercial loans
21
20
8
51
53
Real estate — residential mortgage
1
1
1
3
4
Home equity loans
—
1
1
2
2
Other consumer loans
2
2
2
6
6
Credit cards
2
1
1
5
4
Total consumer loans
5
5
5
16
16
Total recoveries
26
25
13
67
69
Net loan charge-offs
(114)
(102)
(154)
(326)
(326)
Provision (credit) for loan and lease losses
112
119
101
361
312
Allowance for loan and lease losses at end of period
$ 1,444
$ 1,446
$ 1,494
$ 1,444
$ 1,494
Liability for credit losses on lending-related commitments at beginning of period
$ 297
$ 278
$ 286
$ 290
$ 296
Provision (credit) for losses on lending-related commitments
(5)
19
(6)
2
(16)
Other
—
—
—
—
—
Liability for credit losses on lending-related commitments at end of period (a)
$ 292
$ 297
$ 280
$ 292
$ 280
Total allowance for credit losses at end of period
$ 1,736
$ 1,743
$ 1,774
$ 1,736
$ 1,774
Net loan charge-offs to average total loans
.42 %
.39 %
.58 %
.41 %
.40 %
Allowance for loan and lease losses to period-end loans
1.36
1.36
1.42
1.36
1.42
Allowance for credit losses to period-end loans
1.64
1.64
1.68
1.64
1.68
Allowance for loan and lease losses to nonperforming loans
219
208
205
219
205
Allowance for credit losses to nonperforming loans
264
250
244
264
244
Discontinued operations — education lending business:
Loans charged off
$ 1
$ 1
$ 1
$ 2
$ 3
Recoveries
1
—
—
1
1
Net loan charge-offs
$ —
$ (1)
$ (1)
$ (1)
$ (2)
(a)
Included in "Accrued expense and other liabilities" on the balance sheet.
Asset Quality Statistics From Continuing Operations
(Dollars in millions)
3Q25
2Q25
1Q25
4Q24
3Q24
Net loan charge-offs
$ 114
$ 102
$ 110
$ 114
$ 154
Net loan charge-offs to average total loans
.42 %
.39 %
.43 %
.43 %
.58 %
Allowance for loan and lease losses
$ 1,444
$ 1,446
$ 1,429
$ 1,409
$ 1,494
Allowance for credit losses (a)
1,736
1,743
1,707
1,699
1,774
Allowance for loan and lease losses to period-end loans
1.36 %
1.36 %
1.36 %
1.35 %
1.42 %
Allowance for credit losses to period-end loans
1.64
1.64
1.63
1.63
1.68
Allowance for loan and lease losses to nonperforming loans
219
208
208
186
205
Allowance for credit losses to nonperforming loans
264
250
249
224
244
Nonperforming loans at period end
$ 658
$ 696
$ 686
$ 758
$ 728
Nonperforming assets at period end
668
707
700
772
741
Nonperforming loans to period-end portfolio loans
.62 %
.65 %
.65 %
.73 %
.69 %
Nonperforming assets to period-end portfolio loans plus OREO and other
nonperforming assets
.63
.66
.67
.74
.70
(a)
Includes the allowance for loan and lease losses plus the liability for credit losses on lending-related commitments.
Summary of Nonperforming Assets and Past Due Loans From Continuing Operations
(Dollars in millions)
9/30/2025
6/30/2025
3/31/2025
12/31/2024
9/30/2024
Commercial and industrial
$ 253
$ 280
$ 288
$ 322
$ 365
Real estate — commercial mortgage
214
226
206
243
176
Real estate — construction
—
—
—
—
—
Total commercial real estate loans
214
226
206
243
176
Commercial lease financing
—
—
—
—
—
Total commercial loans
467
506
494
565
541
Real estate — residential mortgage
98
95
94
92
87
Home equity loans
82
84
87
89
90
Other Consumer loans
4
4
4
5
4
Credit cards
7
7
7
7
6
Total consumer loans
191
190
192
193
187
Total nonperforming loans (a)
658
696
686
758
728
OREO
10
11
14
14
13
Total nonperforming assets
$ 668
$ 707
$ 700
$ 772
$ 741
Accruing loans past due 90 days or more
$ 110
$ 74
$ 86
$ 90
$ 166
Accruing loans past due 30 through 89 days
254
266
281
206
184
Nonperforming assets from discontinued operations — education lending business
2
2
1
2
2
Nonperforming loans to period-end portfolio loans
.62 %
.65 %
.65 %
.73 %
.69 %
Nonperforming assets to period-end portfolio loans plus OREO and other
nonperforming assets
.63
.66
.67
.74
.70
Summary of Changes in Nonperforming Loans From Continuing Operations
(Dollars in millions)
3Q25
2Q25
1Q25
4Q24
3Q24
Balance at beginning of period
$ 696
$ 686
$ 758
$ 728
$ 710
Loans placed on nonaccrual status
210
233
170
309
271
Charge-offs
(140)
(127)
(126)
(131)
(167)
Loans sold
(13)
—
—
(13)
(32)
Payments
(68)
(74)
(57)
(111)
(37)
Transfers to OREO
(1)
(1)
(2)
(2)
(1)
Loans returned to accrual status
(26)
(21)
(57)
(22)
(16)
Balance at end of period
$ 658
$ 696
$ 686
$ 758
$ 728
Line of Business Results
(Dollars in millions)
Change 3Q25 vs.
3Q25
2Q25
1Q25
4Q24
3Q24
2Q25
3Q24
Consumer Bank
Summary of operations
Total revenue (TE)
$ 935
$ 912
$ 871
$ 865
$ 800
2.5 %
16.9 %
Provision for credit losses
40
55
43
43
52
(27.3)
(23.1)
Noninterest expense
695
696
675
713
649
(.1)
7.1
Net income (loss) attributable to Key
152
122
116
83
75
24.6
102.7
Average loans and leases
35,363
36,137
36,819
37,567
38,332
(2.1)
(7.7)
Average deposits
87,692
88,002
88,306
87,476
86,431
(.4)
1.5
Net loan charge-offs
49
40
52
63
54
22.5
(9.3)
Net loan charge-offs to average total loans
.55 %
.44 %
.57 %
.67 %
.56 %
25.0
(1.8)
Nonperforming assets at period end
$ 197
$ 196
$ 201
$ 201
$ 195
.5
1.0
Return on average allocated equity
20.19 %
16.20 %
15.15 %
10.24 %
9.01 %
24.6
124.1
Commercial Bank
Summary of operations
Total revenue (TE)
$ 1,014
$ 974
$ 942
$ 1001
$ 866
4.1 %
17.1 %
Provision for credit losses
68
84
75
(3)
41
(19.0)
65.9
Noninterest expense
482
449
462
515
444
7.3
8.6
Net income (loss) attributable to Key
367
349
321
381
299
5.2
22.7
Average loans and leases
70,326
69,087
67,056
66,691
67,452
1.8
4.3
Average loans held for sale
1,224
707
754
1,247
998
73.1
22.6
Average deposits
58,483
55,886
57,436
59,687
58,696
4.6
(.4)
Net loan charge-offs
64
62
57
52
99
3.2
(35.4)
Net loan charge-offs to average total loans
.36 %
.36 %
.34 %
.31 %
.58 %
—
(37.9)
Nonperforming assets at period end
$ 471
$ 511
$ 499
$ 571
$ 546
(7.8)
(13.7)
Return on average allocated equity
14.87 %
14.45 %
13.77 %
15.62 %
11.98 %
2.9
24.1
TE = Taxable Equivalent; N/M = Not Meaningful
Selected Items Impact on Earnings
(Dollars in millions, except per share amounts)
Pretax (a)
After-tax at marginal rate (a)
Quarter to date results
Amount
Net Income
EPS (c)(e)
Three months ended September 30, 2025
FDIC special assessment (other expense) (d)
$ 5
$ 4
$ —
Three months ended June 30, 2025
No items
—
—
—
Three months ended March 31, 2025
No items
—
—
—
Three months ended December 31, 2024
Loss on sale of securities (b)
(915)
(657)
(0.66)
Scotiabank investment agreement valuation (other income)
(3)
(2)
—
FDIC special assessment (other expense) (d)
3
2
—
Three months ended September 30, 2024
Loss on sale of securities (b)
(918)
(737)
(0.77)
FDIC special assessment (other expense) (d)
6
5
—
Three months ended June 30, 2024
FDIC special assessment (other expense) (d)
(5)
(4)
—
Three months ended March 31, 2024
FDIC special assessment (other expense) (d)
(29)
(22)
(0.02)
Year to date results
Nine months ended September 30, 2025
FDIC special assessment (other expense) (d)
$ 5
$ 4
$ —
Nine months ended September 30, 2024
Loss on sale of securities
(918)
(737)
(0.77)
FDIC special assessment (other expense) (d)
(28)
(21)
(0.02)
(a)
Favorable (unfavorable) impact.
(b)
After-tax loss on sale of securities for the three months ended September 30, 2024 adjusted to reflect impact of GAAP accounting for income taxes in interim periods, with related adjustments recorded in the fourth quarter of 2024.
(c)
Impact to EPS reflected on a fully diluted basis.
(d)
In November 2023, the FDIC issued a final rule implementing a special assessment on insured depository institutions to recover the loss to the FDIC's deposit insurance fund (DIF) associated with protecting uninsured depositors following the 2023 closures of Silicon Valley Bank and Signature Bank. KeyCorp recorded the initial loss estimate related to the special assessment during the fourth quarter of 2023. Amounts reflected for the three-months ended March 31, 2024, June 30, 2024, September 30, 2024, December 31, 2024, and September 30, 2025, represent adjustments from initial estimates based on quarterly invoices received from the FDIC.
(e)
Earnings per share may not foot due to rounding.
SOURCE KeyCorp