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Constructor Reports 82% Customer Growth in FY26, With its Platform Powering 322 Billion Shopping Interactions

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WOOF Petco is listed as a client of Constructor, utilizing their AI platform for search and product discovery. This suggests a positive partnership but provides no direct financial sentiment for Petco.

Constructor Reports 82% Customer Growth in FY26, With its Platform Powering 322 Billion Shopping Interactions Agentic AI innovation, strong retailer adoption and industry recognition reinforce Constructor's leadership in ecommerce search and product discovery

SAN FRANCISCO, March 12, 2026 /PRNewswire/ -- Constructor, the leading AI-powered search and product discovery platform for enterprise ecommerce companies, today announced milestones from a standout FY26 (Feb. 1, 2025, through Jan. 31, 2026) — marked by significant customer growth, major advances in agentic AI, and unprecedented platform scale. As ecommerce shifts toward more intelligent and dynamic shopping experiences, Constructor deepened its impact across the industry:

As AI technologies mature and shopper expectations continue to rise, ecommerce companies are turning to search and product discovery (S&PD) as a key performance driver. According to Gartner®: "Demand for differentiating S&PD continues to grow. It is often seen as a relatively cost-effective way to provide optimal experiences in the path to purchase — without fully replacing an incumbent digital commerce or digital experience platform." 1

Constructor's award-winning AI reasoning engine enables those experiences, tapping into real-time shopper behavior signals on an ecommerce site, then augmenting them with petabytes of anonymized, real, first-party and zero-party data. The platform relies primarily on reinforcement learning to continuously improve interactions across the buyer journey, from search to browse to AI agent conversations and more.

Additional milestones from FY26 include:

Customer momentum and results

Constructor continued to expand its footprint across global retail markets in FY26:

AI innovation

With nearly two-thirds of shoppers having used tools like ChatGPT in their daily lives, consumers today are becoming more open to — and increasingly expect — generative and agentic AI experiences across online shopping. Constructor's AI is built for this new reality: powering product discovery that goes beyond simple relevance (for example, showing any jeans for a "jeans" search) to true attractiveness (jeans in the individual's preferred styles, shades, size, price point, etc.), highlighting items each shopper wants to buy.

As Forbes puts it: "The shift from relevance to attractiveness is more than a technological upgrade; it's a fundamental transformation in how retailers connect with their customers… Constructor is leading the charge in redefining ecommerce search and product discovery through advanced AI-driven personalization."

Building on that momentum, Constructor introduced and expanded several innovations in FY26:

Industry leadership and analyst recognition

Constructor was widely recognized for its advances in agentic AI and ecommerce performance over the last year:

Original research and benchmark insights

In FY26, Constructor continued to advance industry understanding through original benchmark research and large-scale platform data analyses, including:

"This past year reflects a broader shift happening across ecommerce," said Eli Finkelshteyn, Constructor CEO and co-founder. "As retailers look to deliver experiences that are truly compelling to each shopper, AI has to do more than demo well — it has to understand intent and drive clear, measurable outcomes. That's where agentic AI is really being proven out now. It's moving from pilots to production, and we're seeing a notable uptick in customers deploying it and realizing measurable gains. We're proud of the momentum we've built, and even more excited about what's ahead as we continue helping ecommerce companies create smarter, more valuable shopping experiences."

1 Gartner, Magic Quadrant for Search and Product Discovery, Mike Lowndes, Noam Dorros, Sandy Shen and Aditya Vasudevan, June 24, 2025.

2 Gartner, Magic Quadrant for Search and Product Discovery, Mike Lowndes, Noam Dorros, Sandy Shen and Aditya Vasudevan, June 24, 2025.

3 Gartner, Voice of the Customer for Search and Product Discovery, Peer Community Contributors, December 24, 2025.

4 Gartner, Inc., Critical Capabilities for Search and Product Discovery, Aditya Vasudevan, Mike Lowndes, Noam Dorros and Sandy Shen, June 24, 2025.

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About Constructor

Constructor is the AI-driven search and product discovery platform that scales, learns, and adapts to how shoppers actually buy. Its central reasoning engine uses reinforcement learning to improve with every shopper interaction — delivering the right product to the right person in the right context at the right time. By learning directly from real shopper behavior across a company's own properties, Constructor continuously drives stronger performance across the metrics that matter most. Purpose-built for ecommerce, Constructor generates consistent $10M+ lifts for leading brands such as Sephora, Petco, The Very Group, home24, Grove Collaborative and Fisheries Supply. Learn more at constructor.com.

SOURCE Constructor