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Pega Launches The Industry’s Most Complete Agentic Compliance Solution with Enhanced Pega CLM

businesswire.com
PEGA The article highlights Pega's launch of an enhanced agentic compliance solution (Pega CLM) with advanced AI features, which is presented as a significant improvement that automates processes, increases accuracy, reduces costs, and transforms compliance into a strategic advantage for financial institutions.

WALTHAM, Mass.--( BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced new advanced agentic AI features in the latest version of Pega Client Lifecycle Management™, the market-leading compliance solution that helps financial institutions speed client onboarding and Know Your Customer (KYC) processes.

This launch delivers the industry’s most complete agentic AI platform for client lifecycle management (CLM) by automating onboarding, document processing, screening, and risk assessment across global jurisdictions.

This launch delivers the industry’s most complete agentic AI platform for client lifecycle management (CLM) by automating onboarding, document processing, screening, and risk assessment across global jurisdictions. Now enhanced with predictable and reliable intelligent agents, Pega CLM accelerates due diligence while improving accuracy to deliver better regulatory adherence at scale.

Onboarding and compliance processes remain costly and error-prone. McKinsey reports banks dedicate up to 15% of full-time staff to KYC and anti-money laundering (AML) alone, while Mordor Intelligence projects global spending on compliance to exceed $14 billion by 2030. Yet most systems today fail to deliver the speed, accuracy, and agility needed to keep pace with evolving regulations and customer demands.

Available today, the latest Pega CLM edition solves these challenges with comprehensive and accurate agentic automation capabilities fully integrated across the entire solution. It combines GenAI-powered document processing, agentic screening, and outreach with real-time entity verification to help streamline one of the biggest cost centers for financial institutions. This enables them to slash onboarding times, reduce operational costs, and deliver frictionless experiences with one of the industry’s proven and most widely used CLM and KYC solution.

Pega CLM transforms compliance operations with enhanced benefits including:

Key New Product Capabilities

Pega CLM leverages Pega’s differentiated agentic AI foundation to help ensure compliance workflows are not only automated but also accurate, predictable, and intelligently orchestrated — providing governed, context-aware guidance at every step. Pega Predictable AI Agents™ deliver transparency and trust by applying the right type of AI at the right time while optimizing collaboration between human analysts and AI agents for maximum efficiency. These agentic capabilities make Pega CLM uniquely capable of transforming compliance from a reactive cost center into a proactive, strategic advantage.

The latest version of Pega CLM is available immediately. For more information, visit www.pega.com/industries/financial-services/onboarding.

Quotes & Commentary

“Compliance has long been a costly bottleneck for financial institutions, and the fundamental issues driving it are only growing more complex,” said Marc Andrews, global managing director, industry markets, Pega. “With these latest advancements in Pega CLM, financial firms are turning compliance into a strategic advantage by leveraging our advanced agentic AI to automate the entire client lifecycle, improve accuracy, and deliver exceptional customer and employee experiences.”

Supporting Resources

About Pegasystems

Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit www.pega.com.