KixCare Launches Kix360° Vitals as One Million Canadian Children Go Without a Family Doctor
MONTREAL & TORONTO--( BUSINESS WIRE)-- KixCare, Canada’s first and only national, bilingual virtual healthcare solution dedicated to kids and teenagers, is proud to announce the launch of Kix360° Vitals, a first-of-its-kind program combining a home diagnostic device with 24/7 access to a bilingual team of licensed providers that brings clinically validated remote examination to Canadians. Kix360° Vitals is now live nationwide, powered by Nonagon's Health Canada and FDA-approved N9+ device, giving families clinical-grade diagnostics and access to expert medical answers from the comfort of their homes.
More than 1.5 million Canadian children have no primary care provider 1, leaving families to navigate crowded ERs and walk-in clinics for conditions that could be assessed and treated at home. Kix360° Vitals, using Nonagon’s N9+ device, enables patients to conduct nine clinical-grade physical exams from home, giving KixCare clinicians the data to confidently diagnose common conditions like ear infections, asthma, and tonsillitis.
KixCare now works with a growing list of Canada’s most recognized organizations, including Air Canada, Bell, Manulife and TD. KixCare has served over 30,000 patients and delivered more than 86,000 appointments nationwide, resolving over 90% of cases without requiring in-person care. With a growing national team of over 80 pediatric clinicians, along with addressing primary care concerns, KixCare continues to expand its mental health services.
"Canadian parents carry the load of their children's health in every aspect of their lives; they shouldn't have to choose between a six-hour ER wait and doing nothing. We built Kix360° Vitals so that whether your child is 3 or 17, you have a clinical answer in minutes," said Adam Saperia, CEO of KixCare. "Kix360° Vitals gives parents the tools and clinical support to act quickly and confidently, and helps parents access care for their kids at their convenience."
Using the N9+ device takes minutes. Parents simply select the desired exam, follow the on-screen instructions, and the results are then automatically transmitted to KixCare’s team of pediatric experts for prompt assessment and care. Families can measure lung, heart, and abdominal sounds; capture ear and throat images; monitor heart rate, oxygen saturation, and temperature; and photograph skin conditions, with a built-in stethoscope, otoscope, and pulse oximeter, bringing clinical-grade devices directly into the home.
Natasha Scott, a Simcoe County mom of two, knows the challenges families like hers face without a family doctor: from week-long waits to see a pediatrician to six-hour emergency room visits, and overcrowded walk-in clinics. After 14 years of navigating those barriers, she found KixCare – a service she says has been life-changing for her family, providing timely virtual care, proactive follow-ups, and support from a team of experts.
“When your child has a fever for three days, you're not waiting a week; you need someone to help you now,” said Natasha Scott. “For families like mine, where timely access to pediatric care can be difficult, KixCare has been accessible and reassuring. Whether it’s strep throat, a medical condition, or just the occasional cut or scrape, KixCare has helped us get answers quickly while avoiding unnecessary trips to the ER, making it an excellent resource for any parent and child. And with the new N9+ device, parents may be able to catch concerns even earlier from home.”
As Canada's largest airline and a leading employer, Air Canada has validated virtual care as an essential corporate benefit. “Many of our dedicated Air Canada employees are parents, and I’m proud to be one of them. I know firsthand what it means to need answers quickly when your child is sick while also juggling your workload, and KixCare delivers exactly that,” said Annie Brunelle, Managing Director, Total Rewards at Air Canada. “Giving our team access to timely, high-quality care is the right thing to do as both an employer and parent, making KixCare the natural next step in Air Canada’s commitment to the families we serve.”
Kix360° Vitals is available both as an employer-backed benefit and independently for families to purchase. To learn how KixCare helps Canadians navigate care for their kids and teens, visit kixcare.com.
About KixCare
KixCare is a Canadian digital health company and virtual care platform, connecting families and their children with around-the-clock physical and mental health services. Created by doctors with over fifty years of combined clinical and corporate experience, our mission is to offer all Canadian children and teenagers access to quality care without delay. As the only national bilingual virtual service focused on kids' health and wellbeing, our team of pediatric experts includes nurses, psychologists, social workers, dietitians, and other trusted pediatric care specialists. We're here to make it all better, together.
Learn more at www.kixcare.com
About Nonagon
Nonagon, owned by Crisis24, is a medical technology company transforming smartphones into clinical-grade diagnostic tools. Its Health Canada-authorized N9+ device enables clinicians to conduct remote examinations with confidence. By resolving cases at home, Nonagon eliminates unnecessary ER referrals for families.
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1 https://www.childrenshealthcarecanada.ca/media/mjlnh32y/chc-final-report-sep-22.pdf?utm_source=barrietoday.com&utm_campaign=barrietoday.com%3A%20outbound&utm_medium=referral